Specifying requirements

A textual description (i.e. prose) can be used to describe requirements. Prose is especially useful when describing abstract ideas such as the vision of a product.

Avoid using lengthy prose to describe requirements; they can be hard to follow.

A common format for writing user stories is:

You can write user stories on index cards or sticky notes, and arrange on walls or tables, to facilitate planning and discussion. Alternatively, you can use a software (e.g., GitHub Project Boards, Trello, Google Docs, ...) to manage user stories digitally.

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The {benefit} can be omitted if it is obvious.

It is recommended to confirm there is a concrete benefit even if you omit it from the user story. If not, you could end up adding features that have no real benefit.

You can add more characteristics to the {user role} to provide more context to the user story.

You can write user stories at various levels. High-level user stories, called epics (or themes) cover bigger functionality. You can then break down these epics to multiple user stories of normal size.

You can add conditions of satisfaction to a user story to specify things that need to be true for the user story implementation to be accepted as ‘done’.

Other useful info that can be added to a user story includes (but not limited to)

• Priority: how important the user story is
• Size: the estimated effort to implement the user story
• Urgency: how soon the feature is needed

User stories capture user requirements in a way that is convenient for i.e. which features to include in the productscoping, i.e. how much effort each feature will takeestimation, and i.e. when to deliver each featurescheduling.

[User stories] strongly shift the focus from writing about features to discussing them. In fact, these discussions are more important than whatever text is written. _{[Mike Cohn, MountainGoat Software 🔗]}

User stories differ from e.g. a description of the requirements written in prosetraditional requirements specifications mainly in the level of detail. User stories should only provide enough details to make a reasonably low risk estimate of how long the user story will take to implement. When the time comes to implement the user story, the developers will meet with the customer face-to-face to work out a more detailed description of the requirements. [more...]

User stories can capture non-functional requirements too because even NFRs must benefit some stakeholder.

While use cases can be recorded on e.g. index cards or sticky notesphysical paper in the initial stages, an online tool is more suitable for longer-term management of user stories, especially if the team is not physically in the same locationco-located.

A use case describes an interaction between the user and the system for a specific functionality of the system.

System: Online Banking System (OBS)
Use case: UC23 - Transfer Money
Actor: User
MSS:
  1. User chooses to transfer money.
  2. OBS requests for details of the transfer.
  3. User enters the requested details.
  4. OBS requests for confirmation.
  5. User confirms.
  6. OBS transfers the money and displays the new account balance.
  Use case ends.

Extensions:
  3a. OBS detects an error in the entered data.
    3a1. OBS requests for the correct data.
    3a2. User enters new data
    Steps 3a1-3a2 are repeated until the data entered are correct.
    Use case resumes from step 4.
  
  3b. User requests to effect the transfer in a future date.
      3b1. OBS requests for confirmation.
      3b2. User confirms future transfer.
      Use case ends.
  
  *a. At any time, User chooses to cancel the transfer.
      *a1. OBS requests to confirm the cancellation.
      *a2. User confirms the cancellation.
      Use case ends.

UML includes a diagram type called use case diagrams that can illustrate use cases of a system visually, providing a visual ‘table of contents’ of the use cases of a system.

In the example on the right, note how use cases are shown as ovals and user roles relevant to each use case are shown as stick figures connected to the corresponding ovals.

Unified Modeling Language (UML) is a graphical notation to describe various aspects of a software system. UML is the brainchild of three software modeling specialists James Rumbaugh, Grady Booch and Ivar Jacobson (also known as the Three Amigos). Each of them has developed their own notation for modeling software systems before joining force to create a unified modeling language (hence, the term ‘Unified’ in UML). UML is currently the de facto modeling notation used in the software industry.

Use cases capture the functional requirements of a system.

A supplementary requirements section can be used to capture requirements that do not fit elsewhere. Typically, this is where most Non Functional Requirements will be listed.